After the form has been scanned and stored a workorder is created for a Meter Tech to drive to the property and they turn on the water. Then that signed form is scanned by the customer service rep using a scanner attached to the PC so that the SIGNED form can be stored in the utility customer's records.Ĥ. The completed forms need to be signed by that person sitting at the desk in customer service.Ĭurrently the completed form is printed and the person is handed an ink pen and they sign on the signature line. That person sits down at a desk with the first available customer service rep. A person wanting water at their home or business walks in to the customer service lobby.Ģ. Here is the workflow I would like to accomplish at our city utility department:ġ. This form is an application for water service. Adobe, please, give me an option to add a signature field that defaults to drawn signature! I know I am not the only person wanting this option.Īttached is one of the 12 forms I am trying to add the same type of field. I do not want the customer to go thru setting up of a digital signature since this is the only time they will be using this computer to sign anything and also there will be many other customers using this same computer to sign their documents. All I would like to be able to do is create a fillable form that has a field predefined as a DRAWN signature field. I will need the customer signature immediately while they are at the customer service desk. I am not emailing the document, I am not requesting a signature to be returned once completed.
![create signature block in pdf create signature block in pdf](https://www.revv.so/blog/wp-content/uploads/2021/02/03_Add-eSign-to-pdf.jpg)
What the customer will need to do is sign by drawing their signature in a box on the touchscreen in front of them. The forms will be filled out by our customer service representative. The forms I create will be a computer in customer service. It seems no one understands what I am trying to accomplish.